Management Plan

EHA and its highly experienced senior management team provide program management direction and authority for all required deliverables, leading and empowering our employees to provide timely, high-quality, cost-effective, efficient, innovative, and comprehensive professional, scientific, and administrative consulting services. EHA leverages industry best practices and professional standards to dramatically contribute to a Federal Agency’s mission and program goals. Our collective experience in support of HHS and DOD ensures a clear understanding of the needs of leadership and stakeholders, as well as strong, preexisting customer relationships. Our Management Team employs understanding, experience, and proven management practices to overcome any contractual challenges and ensure accurate, timely deliverables.

CONTRACT TRANSITIONING / TRANSITION PLAN

Upon receipt of new awards previously held by incumbent contractors, EHA recognizes the unique challenges facing the customer agency and the incumbent employees. EHA rises to these challenges with calculated measures to attract and onboard the highest strategic percentage of incumbent personnel, frequently capturing over 90% of the transitioning employees. EHA invests extra time guiding an employee through our user-friendly onboarding process during the employee’s first week to ensure a seamless transition for the employee and the federal agency. Our multi-tiered transition plan has allowed us to regularly transition large incumbent groups within short turnaround times to provide the highest value to federal agencies.

RECRUITMENT, RETENTION, AND RAPIDLY REPLACING KEY PERSONNEL

EHA takes great pride in our high retention and our extensive recruiting capabilities. Our fulltime recruiting staff, credentials personnel, and contract management work together to facilitate vetting of potential new hires. If vacancies occur due to attrition or other reasons, EHA recruiters are positioned to quickly identify qualified candidates. Key public universities, professional organizations, targeted web boards, employee and customer referrals, and targeted recruiting professionals are all resources used by EHA to provide qualified candidates to fulfill the service requirements. Our staffing approach ensures the customer has the professional staffing services to support any program’s mission.

PLAN-DO-CHECK-ACT (PDCA)

EHA applies the industry-leading Plan-Do-Check-Act (PDCA) Cycle performance management system to support our customers in achieving measurable improvements in efficiency, effectiveness, performance, accountability, and outcomes on a continuous basis. PDCA is a cycle in which measured results are regularly fed back into decision making to continually improve future performance.

STEP 1: PLAN
Developing a plan and defining the method of and frequency of measurement

STEP 2: DO
Generating solutions and applying Impact Analysis and small-scale Pilot Programs

STEP 3: CHECK
Measuring effectiveness and gathering data to refine the solution

STEP 4: ACT
Implementing the customer-approved solution and the continuation of the PDCA cycle for future improvements